Operations Manager

Job Title: Operations Manager

Responsibilities:

1. Operational Oversight: Provide strategic direction and day-to-day oversight of logistics operations, ensuring efficiency, quality, and adherence to company standards.
2. Team Leadership: Lead and manage a team of logistics professionals, fostering a collaborative and results-oriented work environment.
3. Process Improvement: Identify opportunities for process optimization, implement efficiency measures, and continuously improve operational workflows.
4. Resource Allocation: Effectively allocate resources, including manpower and equipment, to meet operational demands and achieve performance targets.
5. Customer Relations: Maintain positive relationships with clients, addressing concerns, and ensuring a high level of customer satisfaction.
6. Performance Metrics: Develop and monitor key performance indicators (KPIs) to assess and improve operational performance. Implement corrective actions as needed.
7. Risk Management: Mitigate operational risks by implementing robust safety protocols, compliance measures, and contingency plans.

Qualifications:

• Proven experience in logistics or operations management.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Familiarity with industry regulations and best practices.
• Effective communication and interpersonal skills.

Attributes:

• Strategic thinking and ability to drive operational excellence.
• Detail-oriented with a focus on continuous improvement.
• Strong decision-making skills, especially in high-pressure situations.
• Proactive and adaptable to changing operational needs.
• Commitment to fostering a positive and collaborative work environment.

Join VIC Freight as an Operations Manager and be a key driver in the success of our logistics operations, contributing to the seamless and efficient delivery of services to our clients.